Together with Carleton University, the Canadian Federation for the Humanities and Social Sciences will be working hard to make your stay in Ottawa as comfortable and memorable as possible.

For more information please contact Marie-France Watson, Event Planning Officer, via email or by telephone (613-238-6112 x313).

• Information Kiosk
• Lost and Found
• Luggage Storage
• Campus Safety
• Food Services
• Health Services
• Childcare Services
• Athletics and Recreational Services
• Bookstore
• Librairies
• Computer and Email Services
• Accessibility Services
• Other Services
• Sustainability Initiatives
  

Information Kiosk

Information kiosks are set up adjacent to parking lot 2, in the Quad and at the Information Carleton central kiosk located on the 4th floor of the University Centre.

Lost and Found

All materials found in academic buildings will be brought to the Lost and Found Office located at Information Carleton on the 4th floor of University Centre (613-520-7400, Monday - Friday). Items found in residence buildings will be sent to the front desk at the Residence Commons.

Luggage Storage

Complimentary luggage storage is available in the Residence Commons (open during check-in times). Temporary luggage storage is also available in Delegate Services, located near the Registration area.

Campus Safety

In case of an emergency, call Campus Safety at 4444 from any university or public telephone on campus, or by using the assistance phones located across campus

Food Services (On-campus)

There are a number of food outlets - pubs, restaurants, coffee shops, cafeterias, fast food options - that are sure to please Congress 2009 delegates. More information, including business hours and off-campus restaurant options, will be included in each delegate's bag.

Carleton University Centre (UC)
The food court in the UC features Pizza Pizza, Chicken Chicken Express, Il Forno, Subway, A&W, Miso, The Extreme Pita, Express, Hearty Soups, Le Marché, and Chef's Shawarma.

The Oasis (located in Residence Commons)
The Oasis in Carleton's Residence Commons features Grille Works, Pizza Pizza, Express, Expresso's, Hearty Soups, and Quick Stop Bakery.

Around Campus
Delegates are never far from a good coffee, meal or snack. A number of quality outlets can be found in all corners of Carleton's campus including Baker's (University Centre), Bent Coin (Robertson Hall), Fresh Food Company (Residence Commons), Loeb Café (Loeb Building), The Page Break (MacOdrum Library), Tim Hortons (Upper and Lower University Centre, Athletics), Starbuck's (4th Floor University Centre), Mike's Place (University Centre), Roosters (University Centre), and Oliver's Pub (University Centre).

Health Services

Conference delegates in need of health services will find a wide range of services available to them in the Ottawa area.

Carleton University's Health and Counselling Service (HCS) is not offered to the public but does provide care to individuals who require medical care that is of an urgent or episodic nature. For emergencies, no appointment is necessary.

HCS
2600 Carleton Technology & Training Centre
(parking is located on Raven Road and University Drive)
613-520-6674
Clinic hours are Monday to Friday from 8:30 to 16:30 (patients must arrive by 15:45)
All Canadian residents are covered via their provincial/territorial health insurance (health cards must be produced). International patients are required to pay OMA (Ontario Medical Association) rates for services.

Campus Pharmacy (The Prescription Shop)
1100 Carleton Technology & Training Centre
613-526-3666
9:00 to 17:00 (clinic)

Childcare Services

Limited childcare services can be arranged for Conference delegates by contacting the Carleton University Congress Office prior to April 1, 2009. The office may be contacted via email or by telephone (613-520-2600 x2009).

Athletics and Recreational Services

Delegates will have a number of athletic and recreational opportunities during the course of Conference 2009. Delegates may gain access to the Carleton University's fitness centre, Ice House, tennis and squash courts, and swimming pool at a reduced daily drop-in rate of $6.00. For additional information see Carleton's Recreation and Athletics home page.

Bookstore

Located on the first floor of the University Center, the Carleton University Bookstore offers a full range of academic texts, general books, stationery and office supplies, computer supplies, university clothing and gift items. Conference delegates will receive a 15% discount on all general books (not including textbooks), clothing and giftware during Congress 2009, on presentation of their badge at time of purchase. For more information please visit the Carleton University Bookstore website.

Libraries

The Maxwell MacOdrum Library provides access to a wide variety of materials in support of teaching, learning, and research at Carleton University. For information on hours of operation and services or access to the catalogue, please visit the library's website.

Congress delegates are welcome to use and borrow materials from the library while at Congress 2009. They must bring their current university identification cards or a valid consortial card (Inter-University Borrowing Project or OCLC Reciprocal Faculty Borrowing Program) to the library circulation desk to register for a free community borrower card. Delegates may borrow up to 10 books for 2 weeks. For more information, visit the circulation desk or call 613-520-2734.

For online access to the Library's electronic databases, delegates can request a guest pass at the IT desk in the library's Learning Commons. Over 190 workstations are available for public use.

Delegates requiring the use of adaptive technology may have access to the library's Joy MacLaren Adaptive Technology Centre. Please contact Heather_Cross@carleton.ca for more information about the Centre.

Computer Resources and Email Services

"Congress Labs" will be set up across campus, featuring USB-equipped computers for delegates needing to review conference notes and materials. Locations, contact information and hours of operation are as follows:

The Carleton University wireless network is currently available in many locations on campus. Conference delegates may connect to the complimentary high-speed wireless network using a laptop or PDA with a Wi-Fi compatible network interface and an association computing account. MacOdrum Library has over 190 computers for delegates to use (association computing account required). Delegates will be given a universal login and password during the Congress upon registering.

Questions with regard to internet access and computer services can be directed to the Computing and Communication Services Helpdesk at 613-520-3700.

Accessibility Services

Carleton University prides itself on being one of the most accessible campuses in Canada. The Congress 2009 office along with the Paul Menton Centre for Students with Disabilities can provide advice and information to delegates regarding accessibility issues. All buildings on campus are linked by well-lit tunnels open all day, year round. Accessibility information about each building is listed on the campus map.

Other Services

Pastoral Care
The Ecumenical Chaplaincy provides pastoral care at Carleton University. The resident Chaplain is the Rev. Dr. Tom Sherwood. The Chaplaincy has connections with resources and organizations that may be of interest to Congress delegates, such as churches and religious groups within the Ottawa area. More information can be found at the Ecumenical Chaplaincy website.

Information Services
Information kiosks will be set up around campus and will include the Information Carleton central kiosk, located on the 4th floor of the University Centre.

Sightseeing
Delegates should not miss out on the excellent attractions in the Ottawa area! A booth offering a variety of tourist information - maps, pamphlets, downtown guides, etc... - will be set up in the registration area to assist delegates with planning their sightseeing activities. For information on the city of Ottawa, delegates are invited to visit the Tourism Ottawa website.

Lost and Found
All materials lost or found in academic buildings will be brought to the lost and found office located at Information Carleton. The office is located at 407 University Centre and can be reached by telephone (613-520-7400) Monday through Friday. Items lost or found in on-campus accommodation will be directed to the front desk at the Residence Commons.

Message Board for Delegates
Messages for delegates received by the Congress office will be posted on a message board set up near registration. Messages received by accommodation staff will be posted on the respective residence's message board.

Luggage Storage
Luggage storage is complimentary for delegates wishing to store their luggage during the day. The storage area will be located in the Residence Commons and will be open during registration hours. Temporary luggage storage will also be available in the delegate services room, located near the registration area.

Postal Services
Postal services are available on the first floor of the University Centre (UC) at the Canada
Post counter operating Monday to Friday, 11:30 to 17:00. Canada Post is closed on Saturdays and Sundays. Canada Post mailboxes can be found in several locations on campus, including the Residence Commons, Raven Road and Dunton Tower.

Sustainability Initiatives

Throughout Congress 2009, Carleton University will provide recycling stations across the campus to divert waste from the landfill. All food waste from residence dining rooms, selected retail outlets and Beer Garden will be composted. Any disposable containers and cutlery provided in dining outlets is also compostable. Papers, maps, signage and printed materials will be recycled. Many recycling containers themselves are made of recyclable materials. As a legacy, a number of trees will be planted on campus; the number will be based on the amount of recycled material collected during Congress.